Privacy Policy

Summary

We collect the minimum data necessary for the app to function, personalize learning, and improve quality. We do not sell data and do not use it for targeted advertising.

1. What Data We Collect

We may collect and process the following data:

• Contact Information: name, email address — during registration, support inquiries, or communication subscriptions.
• Identifiers: Device ID, internal User ID.
• Usage Data: product interactions, other usage statistics.
• Diagnostics: crash data, performance data, other diagnostic information.

We do not request or process sensitive categories of data (health, biometrics, etc.).

2. How We Use Data

• Providing core app functionality and personalizing vocabulary learning.
• Usage analytics to improve quality and UX.
• Ensuring security, preventing abuse, and fixing bugs.
• User communication: support responses, technical notifications, and important updates.

Processing is carried out based on the developer's legitimate interests, performance of the user agreement, and (where necessary) your consent.

3. Data Sharing and Disclosure

We do not sell personal data and do not share it with third parties for their own marketing purposes.

Data may be processed by trusted service providers (processors) who help us with hosting, analytics, and crash reporting. These providers are required to:

• use data only according to our instructions and for specified purposes;
• ensure a level of protection no less than ours;
• delete or anonymize data upon completion of processing.

We may also disclose data if required by law or to protect the rights and security of users and the service.

4. Retention Periods

• Account and contact data — until account deletion or within 24 months after last activity.
• Diagnostic and log records — typically up to 18 months, then anonymization or deletion.

Periods may vary if required by law or for dispute resolution and security purposes.

5. Data Security

We apply technical and organizational security measures: data encryption during transmission, access control, incident monitoring, and backup. However, no method of transmission or storage can guarantee absolute security.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR/EEA, UK GDPR, CCPA/CPRA), you may:

• request access to your data and a copy of it;
• correct inaccuracies or delete data;
• restrict processing or object to it;
• receive data in a portable format;
• withdraw consent (if processing is based on consent).

To exercise your rights, contact us using the details below. We will respond within a reasonable time and within legal requirements.

7. Children

Our service is not intended for children under 13 years old (or another age established by local law). We do not knowingly collect data from such users. If you believe a child has provided us with data, contact us — we will delete such information.

8. International Transfer

Data may be processed on servers and by service providers in different countries. We ensure appropriate safeguards for cross-border data transfers in accordance with applicable law (e.g., standard contractual clauses).

9. Changes to This Policy

We may update this policy from time to time. The current version is always available on this page, and the update date is indicated at the top. Significant changes will be additionally communicated to users.

10. Contact Us

For privacy questions and data subject rights requests, contact us:

• Email: info@wispylang.app